| | | | | Item Number: | DX-120-4X8X4-4P | | Manufacturer: | Comdial | | Condition: | New | | Description: | DX120 4x8x4 With 4 Edge 120 Phones | | Price: | 785.00 | | Product Description:
The basic Vertical DX-120 system delivers nearly 200 powerful communications features right out of the box, giving your organization a jump start on the competition. The DX-120 continues the legacy of its predecessor, the DX-80 system, which has been widely adopted in numerous customer sites ranging from the private sector to state and local governments. The DX-120 system lets companies easily expand their telecommunications capacity, realize productivity gains with hundreds of built-in calling features and keep pace with operating costs as their businesses scale.
Enterprise-Grade Communications for Cost-Conscious Businesses The modular architecture of the DX-120 scales from a base of four CO lines, eight digital stations and four analog stations up to a 40 x 80 x 8 configuration that includes economical T1 or ISDN-PRI trunking. Both T1 and ISDN-PRI trunking options reduce phone service costs and also support up to 100 Direct Inward Dialing (DID) numbers to boost efficiency. These numbers can be assigned to any endpoint such as a fax line, company greeting, directions or hours, and hotline for improved customer service. Calls can be completed without a live attendant.
The DX-120 system lets callers transfer incoming DID calls to pre-defined external numbers so that users are always reachable, thereby enhancing customer satisfaction and facilitating remote workers.
The DX-120 system includes eight “Meet-Me” conference bridges. Businesses can conference in multiple parties – whether fixed, mobile or remote – without incurring a third-party cost to initiate and manage the call. An optional Modem Module lets an administrator configure and manage moves, additions and changes remotely. The optional Automated Attendant Module can also be customized to direct incoming calls without additional assistance or equipment.
Smooth Migration and Expansion Path The DX-120 system is designed to facilitate migration from Vertical’s widely implemented DX-80 solution. The DX-120 KSU supports DX-80 endpoints and the DX-80 KSU supports the new Edge 120 endpoints. In addition, DX-80 circuit cards will also function in the DX-120 KSU.
To meet incremental growth requirements, customers can add T1 or ISDN-PRI digital trunking modules, a 4-port CO Line Module, an 8-port or 16-port Digital Station Module, a 4-port Analog Station Module or a Modem Module to the DX-120 system. Adding an expansion cabinet increases potential capacity up to a maximum of 40 x 80 x 8.
The DX-120 system also enhances productivity with 200 time-saving calling functions and features, including an optional voicemail module capable of storing up to 150 hours of voice messages or call recording.
Some of the Vertical DX-120's features include:
Built-In Caller ID: The caller’s name and number are clearly displayed on both digital and Caller ID-capable analog telephone sets, providing caller ID information regardless of extension type.
Direct Inward Dialing (DID): With T1 or ISDN PRI trunking, the DX-120 supports up to 100 DID numbers for direct caller access to personnel, greetings such as directions or hours, mailboxes, hotlines, departments and fax.
Uniform Call Distribution (UCD): Allows extensions to be linked for call handling, enabling efficient utilization of your customer service resources. Incoming calls can be forwarded to the next available agent or on a per-group basis (sales, tech support, etc.) using Linear, Distributed or All Ring modes.
“Meet-Me” Conferencing: In addition to supporting standard conference calling, the DX-120 also supports eight “Meet-Me” conference bridges. All parties can dial directly into a conference call from the road or inside the office.
Tenant Service: By configuring tenant groups, one DX-120 system can be configured to serve multiple premises while meeting the specific customization requirements of each. Paired with its two Music-on-Hold sources, the DX-120 can serve multiple offices and meet the specific customization requirements of each.
Fax Detection: The DX-120 supports automatic fax detection with analog trunking, eliminating the expense of a separate fax line.
Station Message Detail Recording (SMDR): Track data for incoming and outgoing CO calls; connects to printer or serial interface.
Music-on-Hold: One internal music source is included in the DX-120 System. Two jacks are provided for external music inputs.
Public Address Interface: Connect the DX-120 to speakers or a horn — a perfect solution for warehouses and general paging needs.
Door/Gate Control Interface: Use your phone to operate a contact closure to open a door or gate, or ring a loud bell or other device.
See our Vertical Comdial DX-120 System Brochure
Options that Boost Efficiency
To further enhance your organization’s productivity and efficiency, the DX-120 system includes a broad array of options.
T1 and ISDN-PRI trunking: The DX-120 supports T1 and ISDN-PRI trunking as well as analog trunking to support up to a 40x80x8 configuration. T1/PRI trunking also enables Direct Inward Dialing for up to 100 numbers. The DX-120 also supports External Call Forwarding for DID calls, assuring that users can always be reached.
Corporate Office™ Voicemail Module: The DX-120 digital voice processing card provides fully integrated voice messaging — including automated attendant and call recording. In addition, the DX-120 does not require any communication system extension ports, which means all 88 extension ports are completely available for digital and analog port needs. Choose from two voicemail memory options — a flash memory module with 8 hours of message capacity; or a hard drive card with a full 150 hours of message capacity and a built-in modem that enables remote access and configuration of the DX-120 system, including voicemail.
Automated Attendant Module: This dedicated module handles incoming calls when a live attendant is unavailable. It’s quickly and easily customizable to direct callers to the appropriate extension or department.
Modem Module: The DX-120 Modem Module enables remote access and configuration of system parameters, virtually eliminating response time and service costs.
Expansion Boards: Need more capacity? Add a T1 or PRI Card, a 4-port CO Line Module, an 8-port or 16-port Digital Station Module, a 4-port Analog Station Module or a Modem Module to meet your requirements.
Expansion Cabinet: An optional expansion cabinet can be connected to the base cabinet to provide capacities up to 40x80x8. | More Comdial Phone Systems |
