FACT SHEET

Overview

Telephones available with the Avaya PARTNER®Advanced Communications System include 6-, 18- and 34-button display and wireless telephones; and the 48-button Call Assistant (CA48) DSS adjunct for extension monitoring or one-touch transfer. Providing a selection of telephones gives customers a range of cost-effective options for taking advantage of the PARTNER system’s comprehensive set of features.

Capabilities

From the intuitive layout of buttons and display to the feel of the buttons as you push them, PARTNER telephones are designed to help everyone work more efficiently.

PARTNER telephones are available in black or titanium white in three display models that differ primarily in the number of programmable feature buttons that are on the set. These buttons can be preprogrammed for one-touch access to specific lines, extensions or features (e.g., do not disturb, voice mail).

All PARTNER telephones feature:• Built-in two-way, speakerphone • Two intercom buttons • Hands-Free Answer on Intercom (HFAI) • Hold and Transfer buttons • Message waiting notification • Programmable feature/line buttons

Displays – Every PARTNER telephone has a backlit display to show the number dialed as well as caller information for incoming calls. Viewing angle of displays is adjustable (except on 6-button phone). Information can be displayed in English, French or Spanish.

Auxiliary Port – The auxiliary port (on all except the 6-button phone) makes it easier and less expensive to connect auxiliary devices: answering machines, extra telephones, headsets, credit card readers, etc.—without additional wire runs to the desktop.

Fixed Intercom Buttons – 2 fixed intercom buttons streamline internal communications.

Fixed Hold, Conference, and Transfer Buttons – Having dedicated buttons for these often used features greatly enhances usability.

Volume Control Buttons – 14 steps of volume adjustment for the ringer, handset, and speakerphone.

Hands-free Communication – The built-in, two-way speakerphone and capability for hands-free answer on intercom (HFAI) ensure easy, high-quality, hands-free communication.

LEDs – Dual LEDs (Light Emitting Diodes) next to feature buttons make it easier to detect line status and simplify access to features. Red and green LEDs make it easier for people who have trouble distinguishing colors.

Wireless telephones

The Avaya 3910 Wireless system delivers all of the functionality of a desktop phone in a lightweight, hand-held phone with extended range.

Avaya Advantage

As a business grows it’s easy to add more telephones and accessories. Additional devices just plug right in.

PARTNER Telephones

6-Button Display

18-Button Display

34-Button Display

3910 Wireless

Works with all PARTNER systems

Yes

Yes

Yes

Yes

User Requirements

n/a

n/a

n/a

n/a

Programmable Feature Buttons

4

20

36

2

Intercom Button

2

2

2

2

Fixed Feature Buttons*

10

10

10

8

Display size (lines x characters)

2x16

2x24

2x24

2x16

Speed dial

Yes

Yes

Yes

Yes

Feature Detail

Auxiliary port

Yes

Yes

n/a

Call forwarding (to another ext.)

Yes

Yes

Yes

Yes

Conferencing (5 Max.: 3 int./ 2 ext.)

Yes

Yes

Yes

Yes

Feature status indicator

Yes

Yes

Yes

Yes

Hands-Free Answer on Intercom (HFAI)

Yes

Yes

Yes

n/a

Hold button

Yes

Yes

Yes

Yes

Intercom buttons (2)

Yes

Yes

Yes

Yes

LEDs (Red/Green)

Yes

Yes

Yes

n/a

Message waiting notification

Yes

Yes

Yes

Yes

Programmable feature/line buttons

Yes

Yes

Yes

Yes

Speakerphone (2-way)

Yes

Yes

Yes

n/a

Transfer button

Yes

Yes

Yes

Yes

Volume control

Yes

Yes

Yes

Yes

Mute (Mic)

Yes

Yes

Yes

Yes

Backlit LCD Display/4 contrast levels

Yes

Yes

Yes

Tiltable LCD Display

Yes

Yes

Feature Access Button

Yes

Yes

Yes

Yes

Conference Button

Yes

Yes

Yes

Yes

Speaker Volume Control

Yes

Yes

Yes

No

Ringer Volume Control

Yes

Yes

Yes

Yes

Message Waiting LED

Yes

Yes

Yes

Yes

Caller ID Support

Yes

Yes

Yes

Yes

Adjustable Stand Include

Yes

Yes

Yes

Station Programmig Capability

Yes

Yes

Yes

Yes

CentralizedSystem Programming

Yes

Yes

Colors (lack/Titanium White)

Both

Both

Both

Black only

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About Avaya

Avaya enables businesses to achieve superior results by designing, building and managing their communications infrastructure and solutions. For over one million businesses worldwide, including more than 90 percent of the FORTUNE 500®, Avaya’s embedded solutions help businesses enhance value, improve productivity and create competitive advantage by allowing people to be more productive and create more intelligent processes that satisfy customers.

For businesses large and small, Avaya is a world leader in secure, reliable IP telephony systems, communications applications and full life-cycle services. Driving the convergence of embedded voice and data communications with business applications, Avaya is distinguished by its combination of comprehensive, world-class products and services. Avaya helps customers across the globe leverage existing and new networks to achieve superior business results.